How to Set Up AutoPay
Please follow the instructions below to set up AutoPay in the Tenant Web Access.

*PLEASE NOTE PROCESSING FEES:

ACH Transfer Payment Method Fee: $2.95

Credit or Debit Card Payment Method Fee: $2.95+ 3.5%
 

There are two ways to setup an Automatic Payment:
 

Option 1: You can enroll in Automatic Payments when you make a payment online.

  1. Log into your Tenant Web Access and choose Make a Payment
  2. Enter the amount of your payment and select your desired payment type
  3. Once you have entered your Account and Billing Address information, Check the box next to “Store as saved payment information
  4. Process the payment as normal
  5. Click on your name in the top right corner of your Tenant Web Access page and select “Payment Settings, Saved Payment Info & AutoPay
  6. Click on the “enable automatic payments” button
  7. Choose what day of the month you want the payment to be deducted
  8. Select payment type (Please use Specific Amount for residents who split the rent and Balance Due for residents who pay rent in full)
  9. Type the amount you would like to pay each month
  10. Check the box next to the disclaimer notice (after you read it)
  11. Click on “save auto payment settings

Done! Enrollment is complete!

 

Option 2: You can enroll in Automatic Payments directly from Payment Settings, Saved Payment Info & AutoPay.

  1. Log into your Tenant Web Access and click your name in the top right corner
  2. Select Payment Settings, Saved Payment Info & AutoPay
  3. Click Add
  4. Enter your payment information on the left under Payment Method
  5. On the right side, under Automatic Payments, check the box next to Enable Your Automatic Payment
  6. Choose what day of the month you want the payment to be deducted
  7. Select payment type (Please use Specific Amount for residents who split the rent and Balance Due for residents who pay rent in full)
  8. Type the amount you would like to pay each month
  9. Check the box next to the disclaimer notice (after you read it)
  10. Click Save

Done! Enrollment is complete!

 

You are now set up for Automatic Payments and sending your rent payment is worry free!

If you have any questions please contact us at (804) 257-9893.